Guest Comments

“The reason I keep coming back to this hotel is mainly that the staff is so professional and so welcoming. It feels like a home away from home.

The facility is top notch and well-maintaned as well.

There is not one person on the staff -- from management, to front desk people, to the van transport folks, to the people at the restaurant, to the maintenance and security folks, to the cleaning staff -- who doesn't do a great job of serving your customers. Smiles, waves, hellos, good service all the time -- just great.

It's pretty amazing -- and you all should be proud.“

“The hotel employees are always kind and engaging. They go out of their way to make you as comfortable as possible. We always feel like guests and we are always treated with great respect. We have stayed there so often that they personally call me by name. It makes me feel special.“

“Very friendly staff when checking in and checking out. Beautiful rooms and the most comfortable bed. Very pleased with our stay.“

“Staff was so very friendly and accommodating...that made it the best! Hotel was very nice and in-room internet was convenient. James the shuttle driver was wonderful - we liked him so much.“

“Everybody was extremely service oriented, the food and compliments were excellent. Free internet is a hit and Joe at the bar is quite a showman and magician.“

“Jenny Pietila was very helpful in setting up our group rate for our swim team. I get excellent treatment by all the staff from the front desk personnel to the door man, every time I stay at the Four Points in Brown Deer, Wisconsin.“

“The staff was friendly and helpful, the hotel was clean and the room was great. It was close to our son's home and I am sure we will be back.“

“I found the staff at this hotel very friendly and genuine. When I tried to arrange for a taxi to the airport because my departure time did not coincide with the hotel's transportation schedule, Becky, Julie and Tommy ensured that my need was accommodated to prevent me from paying for a cab. Great Service!!! I also like seeing all of the positive changes that are happening in the Lobby, the new Gift Shop and upgrades in the restaurant.“